Question 1

How can I place an order?

Accepted Answer

All orders should be placed via our website. We do not take orders via WhatsApp. We operate on a first-come, first-served basis, and since our early delivery slots can fill up quickly, we recommend ordering online as soon as possible. Please note that requesting quotations may delay the process, so we encourage you to place your order directly through our website.

Question 2

Do you deliver?

Accepted Answer

Yes, we specialize in deliveries! We deliver across Singapore daily from 7:00 AM to 6:00 PM. You can select your preferred delivery time, and we will arrive within a 30-minute buffer.
Delivery fees apply unless otherwise stated in our promotions.

Question 3

Can I pre-order for a specific date and time?

Accepted Answer

Yes, you can pre-order for a specific date and time.

For deliveries before 9:00 AM, the cut-off time is 5:00 PM the day before.

For deliveries after 9:00 AM, there is no cut-off. Same-day orders are welcome.

We do recommend pre-ordering to secure your preferred delivery slot.

Question 4

I want to add-on to my existing order. How should I proceed?

Accepted Answer

We invite you to place a second order online and select "Self Pick-up" to avoid paying delivery fee a second time. You should refer to your initial order number in the comment section and indicate that you would like your 2 orders to be merged together.

Question 5

Are your pastries freshly baked?

Accepted Answer

Yes! All our pastries are baked fresh daily using high-quality French ingredients. We take pride in delivering the authentic taste of French baking to your doorstep.

Question 6

What payment methods do you accept?

Accepted Answer

We accept PayNow, credit card, and other online payments through our secure checkout.

Question 7

How long can your pastries be kept?

Accepted Answer

Our pastries are best enjoyed fresh on the day of delivery. For optimal taste and texture, we recommend consuming them within a few hours.

If needed, they can be kept for up to 24 hours in an airtight container at room temperature, but please note that quality may slightly decrease over time.

Question 8

Can I make changes or cancel my order?

Accepted Answer

Orders cannot be changed or cancelled. However, you can reschedule your order to another date if needed.

Question 9

Are your pastries halal?

Accepted Answer

Yes, our pastries are halal. Our kitchen is completely pork- and lard-free. We are currently in the process of obtaining official halal certification.

Frequently Asked Questions