Frequently Asked Questions
All orders should be placed via our website. We do not take orders via WhatsApp or email. Our early delivery slots can fill up quickly, we recommend ordering online as soon as possible. You can pre-order up to 1 month early.
Please note that requesting menu recommendations will delay the process, so we encourage you to place your order directly through our website
Monday to Friday from 7AM until 6PM.
Saturday & Sunday from 7AM to 3PM.
Public Holidays from 7AM to 12PM.
Yes, you can collect your orders from either one of our 3 outlets: 338 Changi Road #01-08 16 Collyer Quay #01-06 79 Lucky Heights
338 Changi Road Mon-Fri 7:30 AM to 4PM Sat-Sun 7:30 AM to 3PM 16 Collyer Quay Mon-Fri 7:30 AM to 4PM 79 Lucky Heights Mon-Fri 7:30 AM to 6PM Sat-Sun 7:30 AM to 3PM
We invite you to place a second order online and select "Self Pick-up" to avoid paying delivery fee a second time. You should refer to your initial order number in the comment section and indicate that you would like your 2 orders to be merged together.
Orders should be paid directly on our website when placing your order. We accept any credit card online (Visa, Master, AMEX).
For walk-in purchases in either one of our three outlets we accept: Cash, Paynow, Grabpay and credit cards.
We do not accept cancellations however we can move your delivery to another day of your choice.
All of our sweet pastries are vegetarian however our savory pastries are not vegetarian as they contain meat or fish.
Our pastries are not vegan as they contain butter and milk.
While we do not have the certification, the ingredients used for our pastries are halal with the exception of our Ham & Cheese croissant/sandwich and our Canelé.
The bigger your order the earlier you should place it. We recommend ordering a few days early if you can although you can also order on the same-day. Note that the earliest delivery slots are the fastest ones that get fully booked which is why we recommend ordering early. When placing your order you will be asked the exact delivery time you want. If you select 9AM, we will deliver between 8:45 AM and 9:15 AM.
We recommend eating the pastries on the same day you receive them. They can be kept at room temperature until the next day. They can be consumed at room temperature but they are even nicer when heated up in the oven!
