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Frequently Asked Questions
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All orders should be placed via our website. We do not take orders via WhatsApp. We operate on a first-come, first-served basis, and since our early delivery slots can fill up quickly, we recommend ordering online as soon as possible. Please note that requesting quotations may delay the process, so we encourage you to place your order directly through our website.
Yes, we specialize in deliveries! We deliver across Singapore daily from 7:00 AM to 6:00 PM. You can select your preferred delivery time, and we will arrive within a 30-minute buffer.
Delivery fees apply unless otherwise stated in our promotions.
Yes, you can pre-order for a specific date and time.
For deliveries before 9:00 AM, the cut-off time is 5:00 PM the day before.
For deliveries after 9:00 AM, there is no cut-off. Same-day orders are welcome.
We do recommend pre-ordering to secure your preferred delivery slot.
We invite you to place a second order online and select "Self Pick-up" to avoid paying delivery fee a second time. You should refer to your initial order number in the comment section and indicate that you would like your 2 orders to be merged together.
Yes! All our pastries are baked fresh daily using high-quality French ingredients. We take pride in delivering the authentic taste of French baking to your doorstep.
We accept PayNow, credit card, and other online payments through our secure checkout.
Our pastries are best enjoyed fresh on the day of delivery. For optimal taste and texture, we recommend consuming them within a few hours.
If needed, they can be kept for up to 24 hours in an airtight container at room temperature, but please note that quality may slightly decrease over time.
Orders cannot be changed or cancelled. However, you can reschedule your order to another date if needed.
Yes, our pastries are halal. Our kitchen is completely pork- and lard-free. We are currently in the process of obtaining official halal certification.
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